One Call Triage and Management.
We can support your direct staff and those working on your behalf to ensure all work is performed in a timely manner and ensure communications to the requestor occur to support their planned work in a safe and efficient manner.
At IDPS, we utilize risk-based solutions to triage One Call Requests on your behalf. Through direct communication with the Requestor and your internal requirements, we will assess the activity and determine the optimal outcome for all parties involved. Triaging risk allows your staff to focus on higher value work, maximizing efficiencies and ensuring best possible outcomes.